Shipments and returns

Shipping

We will ship your order in 3 working days after the payment receipt. All orders are shipped on first come first serve basis . For us all orders are equal urgent and we do not prioritize one order for behalf of others. Usually 90% of the orders which are paid before 10.00 AM Greece local time are shipped the same day and these with payment received after 10.00 AM are shipped the day after we receive the payment, but we say we ship in 3 working days as sometimes there are many orders to process and this require additional time, so please always consider that your order will be shipped in 3 working days, if we ship faster we are sure you will not complain.

Incorrect addresses - return

Orders that have been filled in with the wrong address usually have no delivery and are returned to us. In case of return there are costs for its return, when the parcel is returned the customer has to pay both for the delivery and the return costs. When the receipt is cash on delivery and delivery is not made for the shipping costs, the customer charges the costs with a credit balance that will be added to his next order.

The orders that are for return and there are costs for the return of which we are charged, when the parcel returns there will be a refund without the shipping-return costs. Note that the charge for return costs to our company is always several times higher than the special shipping charge we have from couriers and can be up to 5 times more expensive for some countries.